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Azure VM troubleshooting VM access (RDP)

Written by Luke Smith. Posted in Microsoft

Sometimes Azure VM’s stop communicating over the network and access using RDP, HTTP, Powershell stop working.

To resolve try the following:

1. Restart VM from Azure Portal
2. Resize VM
3. Run the diagnostics Log utility (https://home.diagnostics.support.microsoft.com/SelfHelp?knowledgebaseArticleFilter=2976864)

For more information please see: https://azure.microsoft.com/en-gb/documentation/articles/virtual-machines-troubleshoot-remote-desktop-connections/

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Luke Smith

I’ve been working with Microsoft Technologies for over 15 years, my main focus being Windows Azure IaaS and Office 365. I Manage the Cloud Services at ClearPeople ltd and as a PTSP at Microsoft. I have worked with many organisations from SMB to EPG. I’ve been working with Microsoft Technologies since DOS 5.0, to date I have been working on Microsoft’s latest cloud technology Windows Azure, Office 365 and Microsoft SharePoint

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