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Azure VM troubleshooting VM access (RDP)

Written by Luke Smith. Posted in Microsoft

Sometimes Azure VM’s stop communicating over the network and access using RDP, HTTP, Powershell stop working.

To resolve try the following:

1. Restart VM from Azure Portal
2. Resize VM
3. Run the diagnostics Log utility (https://home.diagnostics.support.microsoft.com/SelfHelp?knowledgebaseArticleFilter=2976864)

For more information please see: https://azure.microsoft.com/en-gb/documentation/articles/virtual-machines-troubleshoot-remote-desktop-connections/

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Luke Smith

I’ve been working with Microsoft Technologies for over 20 years, my main focus now being Microsoft Online Services. I manage the Cloud Services at ElysianIT Limited and as a P-SELLER at Microsoft. I have worked with many organisations from SMC to Enterprise. I’ve been working with Microsoft Technologies since DOS 5.0, to date I have been working on Microsoft’s latest cloud technology Windows Azure, Windows 10 Office 365 and Microsoft SharePoint

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